Terms of service

Terms of Service

Last updated: 25.03.2025

This website is operated by Optimum Plus, a Canadian business offering furniture and home decor products online and through retail stores across Quebec. By visiting our site and/or making a purchase, you agree to the terms outlined below.

1. About Us

Optimum Plus operates an e-commerce platform and physical retail locations in Quebec, Canada, specializing in home furniture and decor. These Terms govern your access to our website and services.

2. Eligibility & Site Use

By using this website, you confirm that you are the age of majority in your province or have parental/guardian permission.
You agree not to use our site or services for any unlawful or unauthorized purposes or in violation of any applicable laws.

3. Orders & Payments

We reserve the right to refuse, limit, or cancel any order at our sole discretion. This includes orders with incorrect pricing or availability.
You agree to provide accurate billing and contact information to process your order successfully.
All prices are in CAD and may change without notice.

4. Product Information

We make every effort to display product details and images accurately. However, actual colors and materials may vary slightly due to screen settings or natural differences.

5. Shipping

We deliver within selected regions in Canada. Shipping fees and delivery estimates are shown at checkout.
Delays may occur due to weather, supply chain issues, or other external factors.

6. Returns & Refunds

Returns are accepted in accordance with our Return Policy.
Please review the policy carefully before making a purchase.

7. Privacy

Your personal data is handled in line with our Privacy Policy, which outlines how we collect, use, and protect your information.

8. SMS Marketing (Mobile Terms)

By subscribing to SMS updates from Optimum Plus:

  • Message/Data Rates: Standard carrier rates may apply.

  • Frequency: Up to 2 messages per month.

  • Opt-Out: You may unsubscribe at any time by replying STOP to the number that sent you the message. A confirmation may follow.

  • Support: Email info@optimum-plus.ca for help.

  • Privacy: See our Privacy Policy

9. Intellectual Property

All content on this site — including images, text, and branding — is the property of Optimum Plus.
Reproduction or redistribution without written consent is strictly prohibited.

10. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
Products and services are provided "as is" unless otherwise stated.

11. Third-Party Services

We may use third-party services (e.g., for payment or delivery). We are not responsible for their performance or policies.

12. Modifications to Terms

We may update these Terms at any time. Changes take effect upon posting.
By continuing to use the site after changes are posted, you agree to the updated Terms.

13. Governing Law

These Terms are governed by the laws of the Province of Quebec and the laws of Canada applicable therein.

14. Contact Us

For any questions about these Terms, please contact us at: info@optimum-plus.ca